Media Centre

Indue Media Centre

Media Releases

Indue’s fraud management tool, IBM Safer Payments, wins coveted award– 14th September, 2020

Indue Announces New Chairman: Frank Gullone – 7th September, 2020

Indue’s multi-channel, real time AI fraud solution hits major milestone – 2nd December, 2019

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Fast Facts

Founded & Ownership

For more than 50 years, Indue has helped Australian businesses, not-for-profits, governments and startups give their customers new ways to pay. As a market leader in payments, we can help you push the boundaries of what’s possible, to deliver on your business goals.

Indue is regulated by the Australian Prudential Regulation Authority (APRA) and is wholly owned by financial institutions, all of which have their heritage in the mutual and credit union sector.

Employees & Locations

150+ employees across two Australian office locations in Sydney and Brisbane.

Product Suite

  • Financial Crime/AML, Sanctions
  • Mobile Payments
  • BPAY, Direct Entry, Cheques
  • Gift & Prepaid Cards
  • Credit & Debit Cards

Major Partners

  • First Data
  • Visa
  • eftpos
  • Placard
  • Computershare
  • Westpac
  • BPAY
  • NPP

Industry Representation: Boards

  • eftpos Payments Australia Limited
  • ATM Access Australia Limited
  • AusPayNet Credit Union Members Group

Industry Representation: Committees

  • BPAY: Fraud, Management, Marketing, Osko
  • AusPayNet: Cyber Security, Fraud, CNP, Digital identity, Open Loop Contactless
  • VISA: Client Operations, Risk Executive Council, Operations Support Client Forum, Connect
  • eftpos: Disputes and Chargebacks Reference Group, Member Advisory Council, Member Release Forum, Technology Steering Group, Digital Acceptance Reference Group, Member Release Forum — technical change walkthrough
  • Fraud Committees: Austrac Analytics, Australasian Card and Risk Council
  • NPP: Operating Committee, Security & Standards Subcommittee, Change management Subcommittee, Rules Subcommittee, Fraud Advisory Committee, NPPA Incident Response Group, Operational Forum

NPP

As one of the founding members of the NPP, Indue has enabled a mix of credit unions and banks to offer NPP, Australia’s newest digital payments capability, to their customers.

Cashless Debit Card Program

Indue is the current card provider for the Cashless Debit Card and Cashless Debit Card account that supports the Australian Government’s Cashless Debit Card program, and provides customer support services to program participants.

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