New Payments Platform (NPP)

NPP is transforming the way we pay. Faster, simpler, smarter.

What is the New Payments Platform? (NPP)

The New Payments Platform (NPP) is a major industry program to deliver a new payments ecosystem for Australia. It provides consumers, businesses and government with faster, simpler and smarter payments, to support Australia’s 24/7 digital economy.

The NPP supports real-time clearing and settlement for payment solutions of all complexities and can deliver significant efficiencies to business.

As one of the founding members of the NPP, Indue has been at the forefront of this game-changing new payments technology. And as one of our clients, you could offer the convenience of faster, simpler and smarter payments to your customers by accessing the New Payments Platform.

Indue’s New Payments Platform  Solution

Our New Payments Platform (NPP) solution gives you access to a comprehensive suite of services, including:

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What advantages does the New Payments Platform (NPP) give businesses?

The New Payments Platform’s key advantage, compared to any other payment stream, is speed. Both businesses and consumers can access funds in their account, in less than a minute.

Combined with the simplicity of PayID, 24×7 flexibility, and smarter available data, NPP will drive digital transformation across business into the future.

New Payments Platform means real time payments is here

The introduction of the New Payments Platform means your customers can now make and receive payments in real time using a PayID between participating financial institutions.

Indue has enabled many ADIs (Authorised Deposit Taking Institutions), including  a mix of credit unions , banks and neo banks to offer NPP, Australia’s newest digital payments capability, to their customers.

5 ways the New Payments Platform can benefit your business

Send and receive funds almost instantly – in less than a minute. The transaction record is updated at the same time – so it can be confirmed and traced in real time.

PayID makes it easy to transfer funds, without the need for a hard-to-remember BSB and account number.

With faster digital payments, the sky’s the limit. Create new differentiated digital, payment experiences for your customers – and generate new revenue opportunities for your business.

The NPP is always on – 24/7/365. And because it’s optimised for digital channels, you can transact whenever – and wherever – you or your customers choose.

Get a payment – see the funds instantly in your account – providing complete payment certainty. Once they’re in your account, the funds can’t be revoked, reducing the risk of transactions being cancelled.

How else can ADIs such as banks, credit unions and neo banks benefit?



    • Introduce Australia’s latest payment stream to your existing customers, giving them the ability to send and receive funds safety in real-time.
Credit Union


    • Indue’s NPP solution is a ‘turnkey’ bureau service including operational management, as well as integrated real-time fraud and AML monitoring.
Indue mobile payments


    • Explore the expanded range of customer experience options that instant payments offer in financial wellness, literacy and efficiency.


When you partner with us, we work with you to integrate our market-leading Financial Crimes solution, Orion – to help mitigate the risk of real-time fraud.

Orion Financial Crimes integrates human and artificial intelligence (Ai) with machine learning algorithms to deliver a 24 x 7 fraud monitoring solution.

Find out about how Orion Financial Crimes services can help you to protect your payments from fraud.


Indue’s New Payments Platform solution currently supports connectivity to a bank’s core banking platform.

If you would like to connect to the NPP and you’re not an ADI (such as a small business or fintech), we can introduce you to one of our partners who may be able to facilitate access for you.

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