With more than 50 years in payments, Indue is a proven partner in delivering a comprehensive suite of payment services to credit unions, mutuals and other financial institutions.
Across direct entry, BPAY, cards and cheque-payment products, we provide scheme sponsorship, settlements, dispute resolution and reconciliation – wrapped up in a robust compliance framework.
Indue will help your business to navigate the complex world of payments, with a cost-effective, single-partner solution. So you can deliver flexible and convenient payment options to your banking customers.
Direct entry is the workhorse of the Australian economy.
Direct entry is a cost-effective, easy way for businesses and consumers to transfer funds between bank accounts – with more than 10 million payments per day in Australia.
Direct entry suits financial institutions providing retail banking services to their customers, as well as businesses looking to debit or credit customer or employee bank accounts.
Indue is a bank, regulated by APRA, a member of the Australian Payments Network (AusPayNet) and a member of the Bulk Electronic Clearing System (BECS).
We work with you to determine the best solution for your needs, then manage your solution – protecting your business and customers, and ensuring that your high-volume payments happen seamlessly, every time.
Our Direct Entry service includes:
Timely inward and outward transaction processing, multiple times per day.
Secure settlement with counterparties.
Daily transaction reporting.
Support services, including dishonoured item processing, traces, returns and refusals.
Processing of direct debits
as line entries, contained within each direct entry file.
Access to extensive warehousing and data archiving capabilities, as well as the ability to issue client BSBs.
Tap into the convenience of BPAY.
BPAY is a fast, convenient and easy way to allow your customers to pay bills anywhere, anytime.
Indue is a Participant Member of the BPAY Scheme. That means we can provide the Scheme sponsorship, file processing and settlement services that enable our clients to participate in the BPAY Payer and BPAY Biller services.
Indue’s BPAY Payer solution enables your customers to make electronic bill payments directly, using internet, mobile or telephone banking.
BPAY Payer transactions are fast and fully-traceable, so you can monitor your payments with confidence.
BPAY Biller is a bill collection service designed for business customers who manage large volumes of regular deposits or inward payments.
Indue’s BPAY Biller solution can be tailored to reflect your branding to your customers. It also helps protect your customer relationships by giving you complete control over the customer experience.
Through API integrations with a core banking platform, Indue enables our client’s customers to make BPAY payments from their accounts or setup BPAY Billers for business customers, in addition to supporting operational functions for enquiries, reporting, error corrections, and reversal processing.
Consider coupling your BPAY service with our NPP, direct entry or cheque solutions, to provide your customers with more flexibility and choice.
An easy and complete chequing solution
At Indue, we can support your business and customers with chequing solutions – from issuing chequebooks to comprehensive chequing transactions management.
Our cost-effective chequing solution gives your business and customers access to this traditional payment method – without you having to manage the program in house.